Managing Bullying and Harassment in the Workplace 2

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Individual Assignment Coversheet (Online version)
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STUDENT NAME

Muhammad Shafeer s/o Mohamed Sidik

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100006817

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UNIT CODE * NAME

LTE203KS – Managing Diversity in Organisations

ASSESSMENT TITLE

Managing Bullying and Harassment in the Workplace

TUTOR’S NAME:

Diana Rajendran

DATE OF SUBMISSION:

05/07/2014

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Muhammad Shafeer s/o Mohamed Sidik

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Individual Assignment Coversheet.doc

Date:

05/07/2014

Managing Bullying and Harassment in the Workplace
A big portion of our lives are spent at work where we have to work in close proximity. Workplace Bullying (the persistent exposure to interpersonal aggression and mistreatment from colleagues, superiors or subordinates) is a prevalent problem in contemporary working life, with devastating effects on both targets and organizations (Einarsen, Hoel, Zapf, & Cooper 2003; Rayner & Keashly, 2005)

There are different

forms of bullying in this 21st century as it need not be physical with such advancement in technology. Bullying can be direct, indirect passive and through social media as well. Therefore we must outline the scope on what is bullying and what is not before we are able to draw up a way to manage such incidents. There is no specific legislation to combat workplace bullying in Singapore (Jaya Prakash, Inciting Injury: An Exposé of workplace bullying in Singapore). There are many a time where workplace bullying is so minute in nature and often left undealt with that it is left unnoticed, however this acts of bullying builds up in time creating a hostile and fragile working environment. What is bullying and harassment? Physical and verbal abuse can be factored in as bullying but other forms of bullying may be too subtle. Harassment can be a highly sensitive topic as each individual person can take it to be in different ways. What one individual considers being an act of playful gesture the involved party may think otherwise. The Workplace Bullying Institute defines workplace bullying as “abusive conduct that is; threatening, humiliating, intimidating, or work interference and verbal abuse”.

The consequences to the employers may include; reduced efficiency, productivity and profitability. Increase in absenteeism, sick leaves and staff turnover. Increase in indirect costs such as management time, engaging mediators and counsellors. This list is not exhaustive as there are many other consequences an employer might face due to workplace bullying. On the other hand when we are to look at the consequences for the employees workplace bullying and harassment can cause extensive health problems including physical and psychological illnesses and injuries causing detrimental effects for them. Therefore for the organisation to work towards sustainability it is important...
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