Psychology and Analytic Skills Bloom

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Chapter 05

True / False Questions
1. The particular demands that cause people to experience stress are called strains.  True    False
2. When people first encounter stressors, the process of primary appraisal is triggered.  True    False
3. Stressful demands that are perceived as obstructing progress toward personal accomplishments or goal attainment are called challenge stressors.  True    False
4. Although hindrance stressors can be exhausting, they often trigger positive emotions such as pride and enthusiasm.  True    False
5. Role ambiguity is often experienced among new employees who haven't been around long enough to receive instructions from supervisors or observe and model the role behaviors of more senior colleagues.  True    False

6. Role overload reflects the relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish.  True    False
7. Although most people appraise situations with high time pressure as rather stressful, they also tend to appraise these situations as more challenging than hindering.  True    False
8. Work complexity refers to the degree to which the requirements of the work, in terms of knowledge, skills, and abilities, tax or exceed the capabilities of the person who is not responsible for performing the work.  True    False

9. Generally speaking, the level of responsibility in a job is higher when the number, scope, and importance of the obligations in the level of responsibility at job are higher.  True    False
10. Work-family conflict is an example of nonwork hindrance stressor.  True    False
11. Family time activities include participation in formal education programs, music lessons, sports-related training, hobby-related self-education, participation in local government, or volunteer work.  True    False

12. In contrast to cognitive coping, behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.  True    False
13. Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself.  True    False
14. Seeking assistance is an emotion-focused cognitive coping strategy.  True    False
15. A critical factor that determines coping strategy choice is the degree to which people believe that a particular strategy gives them some degree of control over the stressor or how they feel about it.  True    False

16. People are likely to feel more control over a stressor when they appraise it as a hindrance rather than a challenge.  True    False
17. Headaches, tight shoulders, and back pain have all been linked to a variety of psychological stressors.  True    False
18. Physiological stressors can cause problems in the body's musculoskeletal system.  True    False
19. Physiological strains that result from stressors include depression, anxiety, anger, hostility, reduced self-confidence,  True    False
20. Compulsive eating is an example of behavioral strain.  True    False
21. Social support refers to the help that people receive when they are confronted with stressful demands.  True    False
22. Social support refers to the help people receive in addressing the emotional distress that accompanies stressful demands.  True    False
23. Strains have a weak negative effect on job performance.  True    False
24. The first step in managing stress is to assess the type of stress in the workplace.  True    False
25. Job sharing means splitting one job into two to reduce role overload.  True    False
26. Although reducing stressors may reduce the overall level of stress that a person experiences, this approach is likely to be most beneficial when the focus of the effort is on challenge stressors rather than hindrance stressors.  True    False

27. Hindrance stressors such as conflict and politics decrease commitment and job performance. ...
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